As a team of experienced Greater Phoenix Real Estate agents, we enjoy what we do!  Helping buyers and sellers across Greater Phoenix find or sell a home in a smooth and efficient way is something we strive for, and it shows!


Recently, J.D Power and Associates awarded RE/MAX with one of the highest honors and we wanted to share it with you!  RE/MAX was ranked the highest in customer satisfaction among both home buyers and sellers for 2011!  This national survey was conducted from those who bought or sold a home between March 2010 through April 2011 and contained the following criteria:


Home Buyers- Home buyers were asked to rate their real estate agent/sales person, real estate office, and variety of additional services.


Home Sellers- Those who sold their home rated their real estate agent/sales person, real estate office, variety of additional services and real estate marketing for their home.


We are beyond excited that RE/MAX came out as the number one national real estate company in both categories!  We work hard to ensure that our team approach is effectively put to use for those looking to buy a Greater Phoenix home or sell their current home, and it appears that our customers are seeing the difference!


Jim Howland, Senior Director of Real Estate and Construction Practice at J.D. Power and Associates noted that, “Agents who properly manage client expectations around the home buying process and communicate with clients about potential challenges—such as higher requirements for down payments, tighter loan standards and additional costs on top of the monthly mortgage—may be better able to keep clients satisfied.”  


Here in the Russo Team office, we are constantly looking for ways to keep you updated on all things real estate related and one example of this is right here with our blog!  We are committed to keeping you informed on the pertinent Greater Phoenix Real Estate market information you want to know with our weekly posts and we’re happy to know that the tools that we offer are meeting your needs!


When it comes to selling a home, Howland has seen a recent decline with many agents in their marketing efforts in order to cut back on expenses.  This however, has directly impacted the customer’s satisfaction as these additional resources are holes that they want filled.  RE/MAX’s recognition to be the highest level of customer satisfaction in selling a home proves that we are really providing the best experience for those hoping to sell their Greater Phoenix home!  Feel free to view the entire J.D. Power and Associates press release


We are thrilled that we are reaching our goal of providing great service to our clients and would love to help you meet your real estate goals as well!  Whether you are hoping to buy a home in Tempe, Avondale, Surprise, Gilbert or any of the other Greater Phoenix cities, or need to sell your Greater Phoenix home; we’re here to help!


Our experienced Greater Phoenix Real Estate team will walk you through each step of the home buying or selling process and you’re sure to get the superior customer service that you deserve!


Feel free to contact us today to get started!


The Russo Team
Greater Phoenix Real Estate Experts

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